Employee turnover are of two folds.
Source -Psychological Bulletin
Involuntary turnover
Involuntary turnover occurs when an
organization is not satisfied with employee performance and makes the decision
to fire him (Tsai and Wu 2010). Staff layoffs, compulsory retirement schemes
are also examples for involuntary turnover. Organizations are prepared and are
ready to handle involuntary turnover and it does not affect the productivity of
the organization as it is pre planned and as it is a part of the organizations
strategy. In fact, when less performing employees or misfits for the
organization culture are fired, the productivity of the organization will
improve.
Voluntary turnover
When an employee quit the job from an
organization, it is stated as voluntary turnover (Noe et al., 2006). Voluntary
turnover is a situation where employees leave organizations willingly, on their
own. It occurs when the employee has an alternate opportunity to suit his
requirements best. Voluntary turnover is the challenge that the organizations
are required to face and control. It is the subject matter of study in human
resource management. The problem of voluntary turnover stretches beyond the
gamut of employee and organization. (Udechukwu et al., 2007). Voluntary
turnover is the end result of the employee thinking to quit and intention to
search as Mobley explained in his research in 1982.
Scholars and academics have been studying
the turnover intention of employees as precursor of turnover behavior for the
last few decades. Early studies on turnover behavior indicated that employees
would initiate the process of terminating the relationship with their employer
/profession only when they have a perceived desirability to do so and there is
a perceived possibility of such ease of movement (March and Simon 1958). This
perceived desirability to terminate the employer employee relationship is known
as turnover intention in present studies and literature.
As a result of various studies conducted
to identify the turnover behavior of the employees, different models have been
developed to explain this behavior. Varying factors have been identified as
reasons for this quitting behavior as an outcome of these studies. However,
one common factor has emerged out of all studies as the antecedent of actual
turnover behavior. That is the turnover intention. (Shweta 2009). Therefore, it
has become imperative for the HR managers to identify the reasons that trigger
the intention to quit if they are serious of curbing voluntary employee
turnover in their respective organizations.
The intention to leave and the actual quitting the job may occur due to various reasons. In certain instances, the intention to leave may not materialize and employees may not quit the job if the reason that trigged the intention to quit is satisfied either by the employee or the employer.
Salary expectations, working
conditions, work life balance, individual capacity and capabilities, lack of
individual motivation, stress, security and self-esteem may be some reasons for
employees to leave jobs. The reasons may vary from individual to individual,
industry to industry and from geography to geography. But in overall we can
categories these reasons into two broad categories as individual factors and
organization factors for our study. There is the third category which the
reasons are beyond the control of the individual or the organization, we can
name it as external factors. External factors are political, calamities, social
perceptions, etc. When the intention to quit due to the above reasons gradually
increase and reaches a climax t
References.
- March, J. & Simon, H. (1958). Organizations, Wiley & Son, New York.
- Mobley, W.H. (1982), Employee Turnover: Causes, Consequences, and Control, Addison- Wealey, Reading, MA.
- Mobley,W.H., Griffeth,R.W., Hand,H.H. and Meglino, B.M. (1979), Review and concept analysis of the employee turnover process, Psychological Bulletin, Vol 14, pp 224-47.
- Noe,R.A.,Hollenbeck,J.R., Gerhart, B. and Wright, P.M (2006). Human Resources Management: Gaining a Competitive Advantage. 4th edn. New York.
- Shweta J.H.A. (2009), Determinants of employee turnover intentions: A review Management Today, Vo. 9, No. 2, pp. 26-33.
- Tsai,Y, Wu, S (2010). The relationships between organizational citizenship behavior, job satisfaction and turnover intention. Journal of Clinical Nursing, 2010 Dec;19(23-24) pp3564-74..
- Udechukwu, I.K. & Mujtaba, B.G. (2007), Determining the probability that an employee will stay or leave the organization: A mathematical and theoretical model for organizations, Human Resource Development Review. Vol 6, No 2, pp 164-84.
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